Terms of service
Westbound Palmetto Co. reserves the right to cancel or refuse any order if we suspect fraud, unauthorized use, violation of our policies, or circumstances beyond our control.
Limitation of Liability
By purchasing and using products from Westbound Palmetto Co., you agree to assume all responsibility for their safe use. You further agree to indemnify, defend, and hold harmless Westbound Palmetto Co., its owners, employees, and affiliates from any claims, damages, or liabilities (including incidental or consequential damages) arising from misuse, negligence, or failure to follow product instructions and warnings.
Product use & Safety
By purchasing products from Westbound Palmetto Co., you agree to use them safely, responsibly, and only as intended. This includes:
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Following all warnings, care instructions, and usage guidelines provided by Westbound Palmetto Co. on packaging, product labels, or our website.
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Following all safety specifications and directions provided by the original product manufacturers (such as candle vessels, wicks, or spray mechanisms).
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Acknowledging that improper use (including but not limited to leaving candles unattended, burning near flammable objects, or misuse of sprays) may result in fire, injury, or damage, for which Westbound Palmetto Co. is not liable.
Changes to Terms of Service
Westbound Palmetto Co. reserves the right to update, modify, or replace any portion of these Terms of Service at any time by posting updates on our website. It is your responsibility to review this page periodically to stay informed of any changes. Your continued use of our products or website after changes are posted constitutes acceptance of those changes.
Billing & Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders. We may cancel or limit orders that appear fraudulent, unauthorized, or suspicious.
Returns and Refunds
Please review our Return Policy for details on returns, exchanges, and refunds.
Governing Law
These Terms of Service are governed by the laws of the State of California.